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Empower Your Marketing Team with Dynamics 365 Marketing’s New Journey Creation Feature

By CRM, Microsoft Dynamics CRM No Comments

In the fast-paced world of marketing, every minute counts. The ability to create effective customer journeys is crucial for delivering personalized experiences to your audience. However, not everyone on your team might have the technical expertise or the time to build these journeys manually. That’s where Dynamics 365 Marketing comes to the rescue. In this article, we will explore the latest feature that empowers even non-technical users to create customer journeys effortlessly, thanks to Copilot’s generative AI. Read More

Zoho CRM Activities – New View Options!

By Zoho CRM No Comments

As many of you know, the way Zoho CRM activities are viewed within a record underwent some changes about 18 months ago.  We explained those changes here.  At the time, many users were not happy since you could no longer sort all activities together to see the most recent activities regardless of activity type.  Luckily Zoho has now made some changes to bring some of the old functionality back. Read More

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