While you can switch to Classis Salesforce and use the Mail Merge functionality from there, you can easily add a custom button to the Account or Contact object layout to open within Lightning. Read More
Having a visual force page open in Microsoft Word can come in handy for mass mail merges, labels, and templates. Read More
Having a visual force page open in Microsoft Excel can come in handy for exports, reports, and merges. Read More
Text messages can be sent to any phone number located in the Phone1, Phone2 and Phone3 fields. The Extension fields for each will be used to store the phone’s server provider. Note: Some phone service provides charge for text messaging services. Be advised that whomever you send a text to may be charged additional fees.
The Group object cannot be reported on. You can view and edit the lists from Setup but you can pull a list in Salesforce Developer Console that will include the members of each Group. Read More
Making list views available based on need helps ensure users have the information they need without having to search through many that may not pertain to them. Read More
Creating groups of users can be beneficial in many ways. They assist when sharing access and synchronization of records. Public groups are created by the Salesforce administrator but any user can be part of a group. Read More
