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Pipedrive CRM

Pipedrive: Manage Sidebar Sections

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While Pipedrive is a bit limited in terms of customization, there are some ways you can tweak the forms to better suit your needs.  One lesser-known example of this is the ability to reorder and hide the sidebar sections in the Deal, Contact, and Organization records.
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Pipedrive: Send Group Emails

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Please note that this tip requires the email sync feature to be enabled.
Pipedrive makes it incredibly easy to send emails en mass, but don’t let the name of the feature fool you!  Selecting “Group Email” allows you to send emails to recipients individually using a single template.  So, if you have a list of 10 potential clients to follow up with, you can send a personalized email to each of them individually, with just a few clicks.

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Pipedrive: Open the Details Page After a New Record is Created

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One of the best things about Pipedrive is how intuitive and user friendly the interface is right out of the box, but it is possible to tweak some behaviors to better fit your needs.

When you create new records, the default behavior is for the “Add deal” (or contact/org) pop-up window to disappear and you remain on the main page for that item type.  For example, when you add a new deal from the Pipeline page and click “save”, the pop-up will just close and you’ll be back at the Pipeline.  With a setting in Pipedrive, however, you can change this so you are taken to the “details” page after creating a record.

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Pipedrive: Enable Email Open and Link Tracking

By Pipedrive CRM No Comments

Pipedrive’s seamless email integration is one of its best features, but are you taking advantage of the link and open tracking?  It’s not automatic, and it’s not in the “Email Sync” settings area.  The feature is included with all Advanced, Professional, and Enterprise plans, and it’s easy to enable.

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