The Zoho suite of products is notoriously user friendly- that is why millions of users around the world choose to use it. So why, pray tell, would you need training on how to use their programs? So, it is true that Zoho is user friendly, but beyond it being easy to use, it is a suite of powerful and customizable programs and training can help you get the most out of them.
It takes a lot to choose which software you want to use, buy, and set up, and often training gets left to the wayside. We see it all the time, once clients learn the basic function of a program, that’s it… training over. What that often does is leave 80% o the software not being utilized. Even the most “tech savvy” employee can benefit from learning about tips and tricks of new software, no matter how user friendly it is. So as the owner of a business, why should you pay for extra training?
You’re expert on a needed tool.
You made the investment in Zoho for a reason, right? You’re doing this so your salespeople can close more deals. Your customer service people can make sure no big issues are going unresolved. Your financial team has up to date numbers. Your managers have the data they need to do their jobs. And you, of course, have a system that’s making your people more productive, more proactive and more profitable. The training makes everyone expert in their specific use of Zoho. No one has to be a genius about the entire application. But they should be very proficient with the parts of the application that they need to do their job well. Having experts like us on Marks Group Live enables your people to improve how they do their jobs.
Get Training in Zoho so you don’t feel dumb asking questions.
One thing I’ve learned in life is that the more you know about something the more you realize how much you DON’T know about something. Any expert will tell you that that their field has unlimited questions that need to be answered. No one expects you or your employees to become experts with Zoho. But once you get even the most basic level of training accomplished you will soon realize that there are so many more questions you can ask and things to learn to really use the application the best way possible. Pilots don’t begin their careers flying jumbo jets. They have to start somewhere and ask the dumb questions. But once we get some training we all begin to realize that there really are no “dumb questions.” Just ignorance.
When you get Zoho training, you’re more self-sufficient.
At The Marks Group we have three types of clients: the ones who ask us to do everything, the ones who just do it all themselves and the ones (who represent the majority) that share the work with us. One of the great things about Zoho is that not only is it easy to use, but there are plenty of resources that can help you be self-sufficient. So the more you invest in training in the short term the more you’ll save on future services over the long term. Getting your people trained is a great way to control your costs in the years to come.
The Marks Group offers expert-led Zoho training and support on all Zoho apps and products. Contact us at firstname.lastname@example.org to find out more and check out our YouTube video library!