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ZOHO CRM – get extra protection with Encryption

Zoho CRM introduced the ability to encrypt specific fields for extra added protection.  To add encryption to a field:

  • Setup->Customization->Modules and Fields
  • Click on the module name, then the layout to open the form
  • hover over the field and click the “…” menu, then select Edit Properties
  • Click the Encrypt field checkbox:

Note that when you export your data, either through Zoho CRM’s export, backup or a report – the data will NOT be encrypted.

Suzanne Kirkland

Author Suzanne Kirkland

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