We’re elated to announce the next Zoho CRM User Group Meet-up in Philadelphia! In this meet-up, we’ll take up some daily CRM challenges and discuss how can you achieve the use-cases. We also plan to have a track for beginners between 12:30 pm to 1 pm. In this session, our experts will share tips, configuration best practices, and address the common challenges in the areas of user management and basic customisation. Feel free to walk in by 1 if you feel the beginners track will be rudimentary for you.

Agenda:

12:30 pm to 1:00 pm: Configure Zoho CRM to best fit your business. We’ll walk you through some basic customizations and how to manage users in CRM. [Recommended for beginners]

1:00 pm to 2:30 pm: We'll cover:

Use-cases:
How do I prioritise my leads?
What do I do when CRM users leave the organisation?
How to guide a new CRM user to follow steps in CRM automatically?
How do I set up lead nurturing workflows?
How do I bulk edit records most efficiently?
How do I trigger CRM actions from my email inbox?

2:30 pm to 2.45 pm: Open floor for your questions.

2:45 pm to 3:00 pm: Networking and break.

Please note that the discussion will not be limited to the use-cases mentioned in the agenda. We would love to listen to the challenges you are facing and discuss with the group. You have the power to make this event as a great informative and interactive meeting.

P.S. Post this event, we have another free session on Synergizing Zoho CRM with real-time engagement using SalesIQ from 3:30pm to 5pm. Feel free to stay back if you think it could be useful for your business.

Location:
TASK UP
104 S 20th St
Philadelphia, PA 19103

A half-hour webinar jam-packed with ways to optimize your Salesforce experience! Featured this month:

• Customizing the Lightning Highlights Panel
• Lightning Page Layout for Tabs Section
• Lightning Related Tab versus Related List Quick Links

Free to Clients and Invited Guests- This series enables clients and specially invited guests to see and hear a live online demonstration of topics discussed in our monthly Salesforce.com newsletter.

A half-hour webinar jam-packed with ways to optimize your Microsoft Dynamics CRM experience! Featured this month:

• Add a Wait Condition to Complex Workflows
• Enable Change Tracking to use an Entity as a Flow Trigger
• Show Dependencies to Make Deleting Fields and Workflows Easier

Free to Clients and Invited Guests- This series enables clients and specially invited guests to see and hear a live online demonstration of topics discussed in our monthly Microsoft Dynamics CRM newsletter.

A half-hour webinar jam-packed with ways to optimize your GoldMine experience! Featured this month:

• GoldMine Detail Records
• GoldMine Summary Tab

Free to Clients and Invited Guests- This series enables clients and specially invited guests to see and hear a live online demonstration of topics discussed in our monthly GoldMine newsletter.

A half-hour webinar jam-packed with ways to optimize your Office 365 experience! Featured this month:

• Message Multiple Channels at Once in Teams
• Insert a Printout of Another Document
• Quickly Auto-Size Columns and Rows in Excel

Free to Clients and Invited Guests- This series enables clients and specially invited guests to see and hear a live online demonstration of topics discussed in our monthly Office 365 newsletter.

Are you researching a Customer Relationship Management application for your company? Want to know more about a few of the market leaders?

At the Marks Group, we sell and implement some great CRM applications. And we'd like to take an afternoon and show them to you. We'll personally review the pros and cons of each application, including costs, investment and future trends.

During that time we'll do an in-depth review of the latest CRM tools and the three very popular CRM systems that The Marks Group sells and implements - Salesforce, Microsoft Dynamics and Zoho.

Whether it's for two users or 200 users, we'll walk you through the pros, cons, good, bad and ugly of these three applications and compare them to other popular CRM systems on the market that you also might be interested in. We'll also share with you the three things that our most successful clients have done to succeed with their CRM systems.

You can take the time to ask whatever questions you want and really kick the tires. At the end of this morning, you'll know what you need to know about four of the top CRMs out there.

Agenda:

1:00 - 1:30 - An overview of the CRM market
1:30 - 2:15 - A Review of Zoho CRM
2:15 - 2:30 - Break
2:30 - 3:15 - A review of Dynamics CRM
3:15 - 4:00 - A review of Salesforce.com

Our Presenters:

Gene Marks
Gene is the owner of the Marks Group PC and writes columns on CRM and technology for both Forbes and Inc. Magazines. Gene also writes weekly for The Philadelphia Inquirer and regularly for The Guardian and Entrepreneur.com. Gene frequently speaks to business groups across the country on economic, tech and other trends affecting their businesses.

Corey Babka
Corey Babka is the VP of Operations at The Marks Group, where he is responsible for the success of our clients and their projects. Having over 15 years’ experience in the business systems space, Corey focuses on technology and process analysis, making sure that clients are able to translate their process to the right software and not vice versa. He is currently certified in multiple CRM systems, specializing in sales process and helping our clients get the most out of their software and other business technologies.

Date: December 18, 2019
Place: Marriott Springhill Suites - 430 Plymouth Rd, Plymouth Meeting, PA 19462