ZOHO CRM – New Template Features Blog Post

Template organization just got a whole lot better!  Here are four convenient new features in the template screen to help manage your templates… Favoriting Templates – click the star icon…

ZOHO CRM – Lead Conversion Mapping Blog Post

Savvier Zoho CRM users who create custom fields should also know about Lead Conversion Mapping!   When you create a custom field in the Lead module you have the option to…

MSCRM – Counting Child Records Blog Post

If you haven’t worked with the calculated and rollup field types in MSCRM, you’re missing out! They really help to automate calculations and provide an easy way of doing tasks…

MSCRM – Last Activity Date Blog Post

If you haven’t worked with the calculated or rollup field types in MSCRM, you’re missing out! They really help to automate calculations and provide an easy way of doing tasks…

MSCRM – Calculating Opportunity Age Blog Post

If you haven’t worked with the calculated field types in MSCRM, you’re missing out! They really help to automate calculations and provide an easy way of doing tasks that you…

Salesforce.com – Creating Email Templates Blog Post

You can easily setup and create email templates in Salesforce, used for email blasts, simple emails, etc.  I like to use my templates for both, which can be a real…