Over 1 Million Users And Counting!
This is Microsoft’s flagship Customer Relationship Management product. It can be delivered as a cloud based service or an on-premise solution. It’s highly customizable and easy to use. The product integrates with Microsoft accounting (Dynamics GP, Solomon, etc) and collaboration technologies (Office, Sharepoint, etc). It is built into Outlook and can be used through a browser or mobile device. Dynamics CRM has more than a million users throughout the world and is a vital part of Microsoft’s future growth plans. More information can be found at www.microsoft.com/crm


5 Benefits of Microsoft Dynamics CRM
- Microsoft Outlook, web and mobile based
- Highly customizable
- Supported by Microsoft and Certified Dynamics CRM Partners
- Hosted or on-premise available (and you can switch between the two)
- Deeply integrated with Microsoft applications and technologies
Microsoft CRM for Heathcare
The Marks Group, P.C. has also developed this highly customized version of Microsoft Dynamics CRM for its clients in the hospital and healthcare industries. More information can be found here.
The Marks Group
We are a ten person technology consulting firm that specializes in Customer Relationship Management. We hold all certifications in Microsoft Dynamics CRM and service more than five hundred throughout the country. We provide training, customization, support, integration, reporting and workflow design services. More importantly, the Marks Group uses its specialized CRM expertise to enable our clients to get the most productivity from their systems. Our clients include Sutter Health Systems, Susquehanna Health Systems, Lehigh Valley Hospital Health System and Temple University Health System.
Certified Dynamics CRM Training
| Unlike other Microsoft Partners, we specialize only in Dynamics CRM. That’s because so many CRM users need the help of an expert in how to use the system the right way. Although certified in all the technical aspects of Dynamics CRM our true specialty is training. Leveraging our20+ years of CRM expertise we ensure that our clients learn how to use this powerful product so that they are generating more sales, performing a higher level of service and are working more quicker, better and wiser. Using approved Microsoft manuals and guides, The Marks Group specializes in Dynamics CRM training. We travel to our clients wherever they are and provide onsite training for their staff. Our training agendas are modified after mutually agreeing on the topics to be covered. Our rates are by the hour so clients can have as many people attend without incurring additional costs. Besides our onsite visits, we also deliver training through classroom sessions and online webinars. | ![]() |
Testimonials
“Our CRM system helps us manage our relationships with our targeted group of family practice doctors so that everyone in our group knows what everyone else is doing. That way we can spot opportunities and build a strong community.”
Nancy Iachini,
CRM Administrator,
Lehigh Valley Hospital System
“What Microsoft has done with Dynamics CRM has really proven to fit our needs well.” John Moynihan CTO, Specialists on Call, Inc
“The Marks Group used their expertise with Dynamics CRM to enable us to greatly expand our reach into the Bay Area community and develop stronger relationships with doctors and other healthcare providers in the area.”
Kim Marzullo, Director,
Physician Marketing & Liaison Program
Sutter Health




